Frequently Asked Questions

FAQs

How fast will my order ship out?

All in-stock items ship the same business day if ordered by 4 p.m. Eastern Standard Time. All orders placed over the weekends and holidays will ship the following business day. You will typically receive your order 3-4 days after purchase. Your order will ship out from Southern California. Your paging system will be set up and ready to use right out of the shipping box. Your equipment will be set up and ready to use right out of the shipping box.

Do you work with purchase orders?

Yes, we do work with purchase orders. Please email info@watertalkieheadsets.com or call us at 1-800-624-7398

Do you offer overnight shipping services?

We offer overnight shipping to our customers for an additional fee. To get a shipping quote on overnight shipping, give us a phone call at 1-800-624-7398 or email info@watertalkieheadsets.com

Do you have your item in stock?

All Water Talkie items are in stock and ready to ship the same day or next after payment.

How soon can I use Water Talkie equipment after it is delivered?

Your Water Talkie System will be set up and ready to use as soon as you receive it from us.

Do I need to pay sales tax on my order?

Sales tax only applies to orders shipped inside the State of California. Any orders shipped outside California is tax-free.

What is Water Talkie's Warranty?

Our equipment offers a full one-year warranty from the date of delivery.

Is all the equipment needed to be included in the sales price?

Everything is included, including headsets, transmitters, and power supplies.

What is the range of the system?

The Water Talkie can operate up to 300 feet or 100 yards. Obstructions such as walls will cause the range to diminish.

Will the Water Talkie headphones work underwater?

The headphones will only operate under two feet of water. Anything deeper and the transmission will not work.

Is Water Talkie equipment completely waterproof?

The Water Talkie headphones are completely waterproof, and IBX8 certified. The Water Talkie transmitter is waterproof but cannot be submerged in water completely.

Can I use two different transmitters to talk to two different groups of headphones in the same pool? Will they interfere with each other?

You can use two different transmitters on different signals and they will not interfere with each other.

My Water Talkie headphones are not working.

Make sure that your headphone's batteries are charged and that the headphones are on the same signal as the transmitter.

Can I add transmitters and headphones to my existing system?

You can add transmitters and headphones to your Water Talkie system easily. You can change the channels on any transmitter or headphone in a few easy steps.

What frequency does Water Talkie equipment operate on?

Water Talkie equipment operates on 81.50MHz.